Shipping Policy

At Intelliokids, we aim to deliver your child’s learning essentials safely and as quickly as possible.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery timelines:

• Metro Cities: 2–3 business days

• Other Cities & Towns: 3–4 business days

• Remote Areas: 4–6 business days

Delivery times may vary during high-demand periods, sales, or due to courier delays beyond our control.

Shipping Charges

• Free shipping on all prepaid orders 

• Standard shipping charges may apply on orders below the minimum value

• Cash on Delivery (COD) charges, if applicable, will be shown at checkout

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment in real time.

Delayed or Lost Shipments

If your order is delayed or lost in transit, please contact us and our support team will assist you as quickly as possible.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing an order. Intelliokids is not responsible for delays caused by incorrect shipping information.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product for assistance.

For any shipping-related queries, feel free to contact our support team.